topic Unable to register mifi device to get through registration page. in Archived Posts

Unable to register mifi device to get through registration page.

ZoeAngeloni — Fri, 03 Dec 2021 21:09:50 GMT

I have a 4g ee mifi that I need to top up to work. I have the app and have registered. Used the mobile device option to try to link mifi device, entered the number on the sim( which is accepted) but cant complete the process as it needs me to verify the number by responding to the text generated to the number.

obviously as it is not a phone, I can’t do this.

Have just moved house and have missed nearly a whole day of work trying to sort this and working from a hotspot

Please tell me what I am missing

Re: Unable to register mifi device to get through registration page.

mikeliuk — Fri, 03 Dec 2021 22:12:33 GMT

Hi @ZoeAngeloni ,

If you access the management page of the mobile router, you should be able to retrieve text messages and respond to them as required.

A search of the documentation online and these forums should explain how you access the router's management page. Good luck!

Re: Unable to register mifi device to get through registration page.

XRaySpeX — Fri, 03 Dec 2021 23:40:05 GMT

MyEE doesn't work for registering PAYG MBB devices or at least those with data SIMs. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

You may continue using your device but you just can't register it to MyEE.

Go to http://add-on.ee.co.uk/status from the device will tell you your usage.

Go to http://add-on.ee.co.uk/purchase from the device to buy add-ons.

These should still work.