topic Can’t connect my phone hotspot to smart tv in Archived Posts

Can’t connect my phone hotspot to smart tv

Connorbirdd20 — Thu, 14 Oct 2021 00:45:57 GMT

Hi for some reason my hotspot doesn’t show up on my tv I have a Samsung tv and a iPhone 13 it used to work when I had my XR but no it’s not working?

Re: Can’t connect my phone hotspot to smart tv

Christopher_G — Thu, 14 Oct 2021 07:30:15 GMT

Hi @Connorbirdd20

Welcome to the community.

Have you tried resetting your factory settings on the iPhone?

Tap Settings > General > Reset > Reset Network Settings.

Chris

Re: Can’t connect my phone hotspot to smart tv

Northerner — Thu, 14 Oct 2021 07:31:59 GMT

Hi @Connorbirdd20

Make sure your phone is viewable and refresh the network search on your Samsung TV.

Thanks

Re: Can’t connect my phone hotspot to smart tv

MrG73 — Sun, 28 Nov 2021 18:48:05 GMT

Hi I have an IPhone 11 on EE and it won’t connect via hotspot to my Samsung Smart TV. It’s shown on the network list. It allows me to put the correct password in and then just shows little red crosses on the network connection.
I’ve reset the network settings on both the TV and the phone. My girlfriends phone connects straight away, hers is iPhone 12 on o2

any ideas guys ??

Re: Can’t connect my phone hotspot to smart tv

Leanne_T — Mon, 29 Nov 2021 08:06:28 GMT

Hi @MrG73

Thanks for coming to the community.

Can you connect to any other device?

Speak soon 🙂

Leanne.

Re: Can’t connect my phone hotspot to smart tv

MrG73 — Mon, 29 Nov 2021 12:21:06 GMT

Hi Leanne Yes I can connect to other TV’s and wifi devices no problem.

it’s not the TV as a I said my girlfriends phone connects to it no problem.

any solutions? I’ve restarted it. I’ve refreshed network settings on both devices

thanks

Scott.

Re: Can’t connect my phone hotspot to smart tv

Leanne_T — Mon, 29 Nov 2021 12:32:13 GMT

Thanks @MrG73

I would suggest giving us a call on 150, and the team will run through some troubleshooting with you.

Let me know how you get on.

Leanne 🙂