Still waiting for my prime video to load

Aminab — Sat, 18 Sep 2021 22:54:47 GMT

EE doesn’t forget to take money out of my account each month… but doesn’t seem to care about me as a customer.
I couldn’t hear my doctor and my call kept failing whilst I tried to get advice on covid symptoms this week.

my mobile provider EE, didn’t fix my connection I have been calling since June. my prime/ Disney videos keep buffering even though I pay for fibre optic… please free me I would like a provider that can fulfil their legal duty and deliver me a service I pay for each month without fail.

promises but nothing delivered.

call me 🤙 I need out.

Re: Still waiting for my prime video to load

Jon_K — Sun, 19 Sep 2021 08:12:00 GMT

Hi @Aminab.

Welcome to the community.

I'm sorry to hear you're having issues.

Have you spoken to our Tech Care team and our broadband team about these issues separately?

Jon

topic Re: Still waiting for my prime video to load in Archived Posts

Still waiting for my prime video to load

Re: Still waiting for my prime video to load