topic Definitive Requirements 4GEE Router Username & Password? in Archived Posts

Definitive Requirements 4GEE Router Username & Password?

glasco61 — Mon, 26 Jul 2021 14:37:52 GMT

For the love of sanity, can someone please tell me the actual username & password requirements when changing them on the 4GEE wifi router (EE60VB)!

I've lost the will to live & count of the number of Device resets I've done.

After reset the usual admin/admin works. But *anything* I change to & immediately logout/login to check fails

Screen looks like:

So, silly me, tried numerous un/pw combinations, both between 4 & 16 characters. Each time get a "Success" pop up. But login won't accept the new details (or the default ones for that matter)

Can't find any reference to current specifications for these on EE's site.

I found a thread discussing that password needs to be 8 - 16 characters. But still having issues after trying 8 - 16 combos several times.

Is there some unspecified requirement for a mandatory special character, or requirement to sacrifice an actual osprey for this to work?

Thanks in advance

Re: Definitive Requirements 4GEE Router Username & Password?

XRaySpeX — Mon, 26 Jul 2021 15:28:20 GMT

After changing them & getting "Success" try rebooting device, re-connecting & logging in.

Re: Definitive Requirements 4GEE Router Username & Password?

glasco61 — Tue, 27 Jul 2021 13:41:01 GMT

@XRaySpeXI appreciate the reply.

Reset device

connected to device (login reverted back to admin/admin)

on login prompted to change.

Clicked link & taken to Quick Setup > Security page (image from OP)

changed details (mask: A: uppercase, a:lowercase, 9:digit):

User: Aaaaa99

Pass: aaaaaa9AAA

switched off device

switched off PC wifi

browsed to settings & 'forgot' wifi network

started device

switched on PC wifi

clicked on "Hidden Network'

navigated to 192.168.1.1 in browser

entered new details: "! User Name or Password is wrong"

reset device. Logged in with defaults.

reset login to:

user: Aaaaa9AAA

pass: aaaaaa9999

disconn.

switched off wifi. Restarted wifi (no forget this time)

started device

connected & attempted login

same error

I'm pretty much at the point of just living with the insecure defaults tbh

Re: Definitive Requirements 4GEE Router Username & Password?

glasco61 — Tue, 27 Jul 2021 13:58:38 GMT

btw I disable broadcast SSID, so hence "hidden network"

Re: Definitive Requirements 4GEE Router Username & Password?

XRaySpeX — Tue, 27 Jul 2021 14:10:01 GMT

Just on off-chance can you do it with broadcast SSID rather than "hidden network"?

Re: Definitive Requirements 4GEE Router Username & Password?

glasco61 — Tue, 27 Jul 2021 14:16:30 GMT

I tried again after posting, with device reset to default, so all settings in the 'out of the box' state.

Then, tried changing login to 8 char with upper, lower & numeric in ~ u: Aaaaa999, p: aaaaaaA9

Still fails. Only other idea I have is to see if I can do this with USB connected & PC wifi off (not even sure if this is possible). But, not today, as I'm out of time

Re: Definitive Requirements 4GEE Router Username & Password?

XRaySpeX — Tue, 27 Jul 2021 14:35:23 GMT

That is possible. It forms a quasi-Ethernet connection to PC but I can't see that helping.

I could try out this issue myself with an Osprey Mini (which I've kept at "admin"/"admin") but at the mo' I have a 4GEE WiFi Mini in.

Re: Definitive Requirements 4GEE Router Username & Password?

XRaySpeX — Tue, 27 Jul 2021 16:37:13 GMT

OK, put my Osprey Mini back in & logged in as "admin"/"admin". Changed to:

Kept Username as "admin".
Pwd about mid-length between limits with l.c. alpha & digits.

Windows offered to keep them. Logged out & logged in again with fields filled in by Windows. WORKED SUCCESFULLY with no special steps like reboot or recon 🙂 !

Re: Definitive Requirements 4GEE Router Username & Password?

XRaySpeX — Tue, 27 Jul 2021 21:39:01 GMT

Before I put the Osprey Mini back to bed I thought I'd try your creds (last set). They also work perfectly 🙂 !

Re: Definitive Requirements 4GEE Router Username & Password?

glasco61 — Wed, 28 Jul 2021 09:57:08 GMT

The joy of Windows/Problem troubleshooting 🙂

Tried various things to get past this issue:

used different browser ~ fail

as per your previous, used admin/pw of 10 chars lc+digits ~ fail

9char uname+10char pw ~ fail

disabled browser addins ~ fail

disabled security software ~ fail

switched off wifi, usb conn>router, disabled addins & security ~ fail

I appreciate your time, but I'm at a loss to this issue & can't devote any more time to this atm.

I'm just going to have to live with the default for now. But, I can change the SSID, wifi pw, etc without issue so that will have to suffice. Not much but something at least

Re: Definitive Requirements 4GEE Router Username & Password?

mikeliuk — Wed, 28 Jul 2021 10:58:35 GMT

Hi @glasco61 ,

If you see this with multiple devices (e.g. also using a mobile phone browser), it sounds a lot like a fault with the 4GEE router. It's a mystery why the SSID and WiFi preshared key would be unimpacted.

Re: Definitive Requirements 4GEE Router Username & Password?

glasco61 — Wed, 28 Jul 2021 11:33:03 GMT

2 different PCs & a mobile device. So, unless the machines are out to get me :), tending towards it being an issue with the router.

As a further point of information, the "check for update" option on the router home screen returns "Your software is up to date".

Flat out of ideas tbh