topic Re: EE Pack and Sim Card not working in TP Link M7450 in Archived Posts

EE Pack and Sim Card not working in TP Link M7450

JazzKeri — Tue, 06 Jul 2021 12:07:27 GMT

I purchased an EE PAYG Pack in order to have access to the best 4G signal to be able to Live Stream fitness classes. The Sim card works fine in my iPhone XR. However, rather than have to keep swapping the SIM cards all the time, I purchased a TP Link M7450 unit for other people / family to also access wifi when there is no wifi.

I have inserted the EE sim card into the TP Link holder, but when switched on, the unit is saying no SIM card.
I have found an old thread relating to this, but there doesn't seem to be a solution - https://community.ee.co.uk/t5/4GEE-WiFi/TP-Link-M7350-Stopped-working-with-EE-Sim/m-p/920889/highlight/false#M13181
Is there any way I can get the Pack PAYG SIM to work, to take advantage of the best deals, or do I have to go onto a Pay Monthly SIM to get a different SIM card, https://shop.ee.co.uk/sim-only/pay-monthly-phones?search=%3A%3AsimoContractLength%3A24%20Months&CTTag=CT_Sal_ShopHP_P1_SIMO_Q4_2020_1&expandFilter=true.
If you advise the latter, then please can you swap me to that option as the only reason I've bought this is to use in the TP Link!
Keri

Re: EE Pack and Sim Card not working in TP Link M7450

JazzKeri — Tue, 06 Jul 2021 11:53:03 GMT

Looks like I've got the same issues. new EE Pack SIM working fine in a phone but is not being recognised in TP Link M7450. Need to have EE Sim for best signal for 4G, live streaming fitness classes. How can I get it to work in TP Link box?

Re: EE Pack and Sim Card not working in TP Link M7450

Chris_B — Tue, 06 Jul 2021 12:26:00 GMT

@JazzKeri The sim needs to activate first before you can use it. The best way to see if it’s activated is to put it in your phone so you can see the signal showing on the device. If you want to change it to a contract then you’ll need to call customer about this as this is a public forum that has no access to your account.

Re: EE Pack and Sim Card not working in TP Link M7450

Blackb1ade1 — Tue, 06 Jul 2021 12:56:56 GMT

Hi - if you are using a PAYG EE SIM you should be OK. My issue was that the contract SIM only operates on IPV6.

IIRC I had to create a new apn management group.

Going to assume android.... not sure if the same on other o/s tho.

Open the tp-link app whilst connected to ur mifi

Tools >Internet settings >APN management > click the '+' top right

Call it whatever you want.

PDP type : IPV4

APN type: (static I think from memory? Can always try both)

APN: everywhere

Auth type: PAP

Username: eesecure

Password : secure

Then save it and switch to it. Give it a minute (maybe restart) see if works

Those are the only apn settings for ee that I can find, despite searching ONLY for payg. Hopefully it helps. Its pretty disgraceful that tp-link haven't resolved this issue still as I see LOADS more posts about it now.

(I went to Three via Smarty as never worked on my contract ee sim, only payg worked)

Good luck.

Re: EE Pack and Sim Card not working in TP Link M7450

mikeliuk — Tue, 06 Jul 2021 13:23:25 GMT

Hi @JazzKeri ,

The quick start guide says ". If “No SIM Card” appears on your screen, please turn off the
M7350 and repeat steps 1 to 3." Has this been tried?

https://static.tp-link.com/res/down/doc/M7350(UN)_V3_QIG.pdf

I have a pay monthly smart SIM-only and there is no restriction to IPv6-only (IPv4-only on MR1100 is fine) so I am dubious about https://community.ee.co.uk/t5/4GEE-WiFi/TP-Link-M7350-Stopped-working-with-EE-Sim/td-p/834534

Re: EE Pack and Sim Card not working in TP Link M7450

XRaySpeX — Tue, 06 Jul 2021 16:52:15 GMT

Are you abroad?