topic Re: product not working in Archived Posts

product not working

razzza — Fri, 25 Jun 2021 20:59:12 GMT

hi i have a little white mobile broadband box but its not working any suggestions

XRaySpeX — Fri, 25 Jun 2021 21:10:06 GMT

@razzza : In what way is it not working? What lights show?

Have you looked in its GUI at http://192.168.1.1 to see its connection status?

razzza — Fri, 25 Jun 2021 21:46:12 GMT

no internet is being sent

and all the lights are on all the time

tried pressing reset and it does nothing

Leanne_T — Sat, 26 Jun 2021 06:52:45 GMT

Welcome to the community.

Is the WiFi device using a pay as you go or pay monthly SIM card?

Do we have any problems showing for your area on the Coverage and Network Status Checker? If you enter the postcode and select 'Check Network'

Thanks 🙂

Leanne.