topic Re: My we WiFi mini is not working, the WiFi signal stays red in Archived Posts

My we WiFi mini is not working, the WiFi signal stays red

Db119962 — Fri, 25 Jun 2021 19:08:36 GMT

I’ve switched the device on and off several times, I’ve also reset the device and nothing works. This is the second device that this has happened to, not good at all.

Re: My we WiFi mini is not working, the WiFi signal stays red

mikeliuk — Fri, 25 Jun 2021 19:18:17 GMT

Are you able to connect to it by WiFi or wired to see what might be wrong?

https://ee.co.uk/help/help-new/phones-and-devices/ee/4gee-wifi-mini#getting-started/view-the-device-information

Re: My we WiFi mini is not working, the WiFi signal stays red

Leanne_T — Sat, 26 Jun 2021 06:29:21 GMT

Hi @Db119962

Thanks for coming to the community.

Do we have any problems showing for your area on the Coverage and Network Status Checker? If you enter the postcode and select 'Check Network'

Thanks 🙂

Leanne.