topic Re: TPC Reset in Archived Posts

TPC Reset

UboatSean — Wed, 09 Jun 2021 12:37:47 GMT

Trying to play WGT golf on my new laptop but I get the following:

error 8, the proxy failed to connect to the web server, due to TCP connection rejection (tcp reset)

any help or ideas would be appreciated

stephen

Re: TPC Reset

Jon_K — Wed, 09 Jun 2021 13:51:06 GMT

Hi @UboatSean.

Welcome to the community.

What router are you using?

Have you tried restarting your router?

Jon

Re: TPC Reset

UboatSean — Wed, 09 Jun 2021 13:59:19 GMT

Hi Jon, I’m using a 4GEE router, other websites seem to be working fine, it’s just when I try and load WGT.com, it’s a new laptop I’m really not that technical which is a shame. I will restart. The message I get when I try and load WGT.com, is Error 8 the proxy failed to connect to the web server, due to TCP connection rejection (TCP Reset)

regards stephen

Re: TPC Reset

mikeliuk — Wed, 09 Jun 2021 14:24:30 GMT

Hi @UboatSean ,

Is the below URL of any help? You will need to be careful of removing any proxy or VPN settings which you genuinely need for your work. If you laptop is a personal laptop, it may be the case there should be no proxy or VPN set and in that case the below Microsoft-forum-related advice may apply.

https://answers.microsoft.com/en-us/microsoftedge/forum/msedge_issue-msedge_win10/error-code-8-the-proxy-failed-to-connect-to-the/82fa53b0-7cc2-4329-bec0-568f0736ec30

Edit: your mileage may vary and if you remove something which you actually require, the situation may actually be worse and become more misconfigured. Good luck!

Re: TPC Reset

Jon_K — Wed, 09 Jun 2021 14:54:25 GMT

Thanks @UboatSean.

Have you been able to access this website previously on this router?

Can you access the website using another router or provider?

Jon

Re: TPC Reset

UboatSean — Wed, 09 Jun 2021 16:02:25 GMT

Thanks Mike appreciate your help, will give it a go

regards stephen

Re: TPC Reset

XRaySpeX — Wed, 09 Jun 2021 19:25:55 GMT

@UboatSean : Is the site that app uses IPv6 compliant? It might be an EE IPv6 issue. EE has introduced IPv6 on its mobile network, but it doesn't fall-back to IPv4 nicely. Can you change the Profile/APN on your EE devices to APN Protocol = IPv4 only?

Re: TPC Reset

mikeliuk — Wed, 09 Jun 2021 22:37:57 GMT

The two domains below have no AAAA records.

Edit: goofed up on my command, correcting:

[x@x ~]$ for i in {,www.}wgt.com; do dig AAAA @9.9.9.9 $i; done

; <<>> DiG 9.11.20-RedHat-9.11.20-5.el8 <<>> AAAA @9.9.9.9 wgt.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12558
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;wgt.com. IN AAAA

;; AUTHORITY SECTION:
wgt.com. 300 IN SOA ns1v.datapipe.net. hostmaster.wgt.com. 297 10800 3600 604800 14400

;; Query time: 260 msec
;; SERVER: 9.9.9.9#53(9.9.9.9)
;; WHEN: Wed Jun 09 23:36:42 BST 2021
;; MSG SIZE rcvd: 100

; <<>> DiG 9.11.20-RedHat-9.11.20-5.el8 <<>> AAAA @9.9.9.9 www.wgt.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31864
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;www.wgt.com. IN AAAA

;; ANSWER SECTION:
www.wgt.com. 60 IN CNAME we6fuwt.x.incapdns.net.

;; AUTHORITY SECTION:
incapdns.net. 297 IN SOA ns1.incapdns.net.incapdns.net. hostmaster.incapsula.com. 1001 3600 600 604800 300

;; Query time: 132 msec
;; SERVER: 9.9.9.9#53(9.9.9.9)
;; WHEN: Wed Jun 09 23:36:42 BST 2021
;; MSG SIZE rcvd: 150

Re: TPC Reset

XRaySpeX — Wed, 09 Jun 2021 20:23:30 GMT

What does that mean in English, not computer code?

Re: TPC Reset

mikeliuk — Wed, 09 Jun 2021 20:25:50 GMT

In response to "Is the site that app uses IPv6 compliant?": the domain names wgt.com and www.wgt.com have no AAAA records.

The statement was "The two domains below have no AAAA records." And below that statement was given the proof of that statement.

Re: TPC Reset

XRaySpeX — Wed, 09 Jun 2021 20:29:04 GMT

I'm a member of the RAC. Does that qualify?

Does the OP & other users of this site know what an "AAAA record" is & what's its consequence? Consider your readership & stop showing off with things you are ignorant of.

Re: TPC Reset

mikeliuk — Wed, 09 Jun 2021 21:19:47 GMT

Non-technical summary: IPv6 currently seems to have no relevance to this thread.

Re: TPC Reset

XRaySpeX — Wed, 09 Jun 2021 22:23:59 GMT

OK, @mikeliuk , if you cba'ed. The absence of an 'AAAA' record means the site does not support IPv6 but only IPv4. As the EE network's dual IPV6/IPv4 does not fall back to IPv4 nicely, IPV6 is coming into play & my Q & suggestion earlier is v. pertinent to this thread.

Re: TPC Reset

Jonm80 — Fri, 11 Jun 2021 02:01:24 GMT

Quite often firewalls can be an issue when playing on games. You might not see the firewall popup due to the game running in full screen.

a tcp reset error is an abrupt interruption, so something is cutting you off

just thinking about basic easy stuff here.

a first thing to try is to temporarily disable your windows firewall or 3rd party firewall, where possible don’t use a vpn or intermediate proxy server

windows won’t like you disabling your firewall so it’s not likely you will forget to enable it later.

Another solution could be to look at your antivirus software, but one step at a time