Faulty 4G Wifi unit

Don_hci — Wed, 28 Apr 2021 19:11:56 GMT

Hi Guys.

Hello and nice to meet you all, sorry about the circumstances but I'm lost as to what to do? I have a EE home broadband service which is faultless and no complaints. As I have also a mobile phone but I was given a 4G wifi unit from EE to which I ordered a new sim card and monthly subscription so I could gift some of my data across go it for my girlfriend. the unit worked well for approx 4 minths but has now been faulty for 2 weeks and counting? I feel let down as I pay for 2x mobile contracts and a broadband service but feel left out in the cold? any thoughts on how to get the init replaced or cancel the other mobile service.

Re: Faulty 4G Wifi unit

Chris_B — Wed, 28 Apr 2021 20:13:24 GMT

@Don_hci Call customer services as you do have warranty on the device.

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Faulty 4G Wifi unit

Re: Faulty 4G Wifi unit