topic Re: William hill in Archived Posts

William hill

Pmsunderland — Sat, 24 Apr 2021 10:38:12 GMT

Ever since I've moved over to 5g. Ee is blocking my william hill app. I've checked content lock and all is fine on there. Any other ideas what it might be. If I can't get this solved I may have to cancel this contract as I'm still within my cooling off period.

Re: William hill

XRaySpeX — Sat, 24 Apr 2021 10:47:15 GMT

It could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

Re: William hill

Chris_B — Sat, 24 Apr 2021 11:14:43 GMT

@Pmsunderland I can not get it to load unless on WiFi. I’ll probably say it’s the app and you need to contact the developer of the app about this. If your other apps work ok on cellular data then it’s not your data connection as all EE can do is blocked age restricted website if content lock was enabled. It’s not content lock by the way as mine is off.