topic Re: Failed: Change the default password for additional security in Archived Posts

Failed: Change the default password for additional security

mobicycle — Sun, 18 Apr 2021 14:52:01 GMT

As per Page 16 of the 4GEE Router User Manual

Default username: admin

Default password: admin

Note: You will be forced to change the default password for

additional security

Once I change the default password, I am unable to log in again.

Box titled- Log in password

Enter administrator password - [I enter new password}

Response: "The log in times used out, please reboot and try again."

Why isn't my password updated in the system????

Re: Failed: Change the default password for additional security

mobicycle — Sun, 18 Apr 2021 15:04:15 GMT

"Password should be 8-16 characters and include numbers, letters, and special characters. E.g. Ab12C3!d."

Re: Failed: Change the default password for additional security

XRaySpeX — Sun, 18 Apr 2021 15:06:05 GMT

Do you mean the 4GEE Home Router ?

@mobicycle wrote:

Response: "The log in times used out, please reboot and try again."

That does not make sense. You sure it didn't say you've supplied the wrong pwd?

Did you try rebooting?

Re: Failed: Change the default password for additional security

mobicycle — Sun, 18 Apr 2021 15:08:06 GMT

My previous password was 16 digits in length

@QjTCE7j0V#dWKiA

EE's example password works fine. I am able to log in a second time after using this password

Ab12C3!d

Re: Failed: Change the default password for additional security

mobicycle — Sun, 18 Apr 2021 15:09:25 GMT

I tried rebooting

Yes, this device is the device I have - 4GEE Home Router

Re: Failed: Change the default password for additional security

XRaySpeX — Sun, 18 Apr 2021 15:14:17 GMT

So it's working now?

Re: Failed: Change the default password for additional security

mobicycle — Sun, 18 Apr 2021 15:18:40 GMT

If I use their password - Ab12C3!d - it works.

If I use my password - ##### - it does not work.

Re: Failed: Change the default password for additional security

XRaySpeX — Sun, 18 Apr 2021 15:24:08 GMT

Try just using an alphanumeric pwd & then add special chars to it & see which works.

Re: Failed: Change the default password for additional security

mobicycle — Sun, 18 Apr 2021 15:28:49 GMT

Aha! My password creator was set to 20 characters. The max is 16 characters.

I redid my password and it worked 🙂

Thank you @XRaySpeX for helping me work through this issue!

Re: Failed: Change the default password for additional security

XRaySpeX — Sun, 18 Apr 2021 15:32:25 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.