https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039416#M271341 <P>I have recently got a 4GEE Home Router 2 with a 1m 100GB plan. I wanted to create an EE account to manage this plan. But when, on the third 'link' step of registration on My EE, I go to 'Add home broadband' and fill in my details on the next page, I am told 'Please enter a valid billing account number'. However, this is the account number that was quoted on my order confirmation and the letter I received about my direct debit and is the only account number I'm aware of.</P><P>&nbsp;</P><P>Can anybody help me?</P> Wed, 24 Mar 2021 18:51:37 GMT cornetto 2021-03-24T18:51:37Z https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039416#M271341 <P>I have recently got a 4GEE Home Router 2 with a 1m 100GB plan. I wanted to create an EE account to manage this plan. But when, on the third 'link' step of registration on My EE, I go to 'Add home broadband' and fill in my details on the next page, I am told 'Please enter a valid billing account number'. However, this is the account number that was quoted on my order confirmation and the letter I received about my direct debit and is the only account number I'm aware of.</P><P>&nbsp;</P><P>Can anybody help me?</P> Wed, 24 Mar 2021 18:51:37 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039416#M271341 cornetto 2021-03-24T18:51:37Z https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039426#M271342 <P>A&nbsp;<SPAN>4GEE Home Router is not Home BB; it's a mobile. You need to add its mobile no. as a mobile device.</SPAN></P> Wed, 24 Mar 2021 19:44:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039426#M271342 XRaySpeX 2021-03-24T19:44:05Z https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039437#M271343 <P>Ah okay, thank you <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a></P> Wed, 24 Mar 2021 21:04:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039437#M271343 cornetto 2021-03-24T21:04:55Z https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039440#M271344 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance &amp; it is now sorted.</P> Wed, 24 Mar 2021 21:25:37 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-link-to-my-ee-account/m-p/1039440#M271344 XRaySpeX 2021-03-24T21:25:37Z