topic Re: Google detected unusual traffic from EE IP address in Archived Posts

Google detected unusual traffic from EE IP address

Bella13 — Wed, 08 Jul 2020 07:33:13 GMT

Hi,

The last few days when using Google we get the warning “Our systems have detected unusual traffic from our computer network” The IP address it gives is one owned / registered to EE. (Happy to send address if its Ok to do so). Is there anything to worry about?

Re: Google detected unusual traffic from EE IP address

XRaySpeX — Wed, 08 Jul 2020 07:56:50 GMT

Is this on mobile or fixed BB?

Re: Google detected unusual traffic from EE IP address

Bella13 — Wed, 08 Jul 2020 11:24:25 GMT

Its a 4G router

Re: Google detected unusual traffic from EE IP address

Katie_B — Wed, 08 Jul 2020 11:44:51 GMT

Hello @Bella13.

Does this error seem to affect your service?

Katie 🙂

Re: Google detected unusual traffic from EE IP address

XRaySpeX — Wed, 08 Jul 2020 11:46:09 GMT

PM me the IP.

Re: Google detected unusual traffic from EE IP address

Bella13 — Thu, 09 Jul 2020 08:44:16 GMT

Yes - in order to use google you then have to go through a CAPTCHA verification pain. There is something triggering this from EE IP address?

Re: Google detected unusual traffic from EE IP address

James_B — Thu, 09 Jul 2020 09:00:11 GMT

Hi @Bella13,

Please get in touch with Customer Care so our Tech Gurus can look into this for you.

They'll be happy to help. 🙂

Thanks

James

Re: Google detected unusual traffic from EE IP address

arcamax — Fri, 19 Mar 2021 13:19:48 GMT

Hello - there is no unsual traffic from my IP address.

Not too sure why its coming up with this error when trying to make a payment

Re: Google detected unusual traffic from EE IP address

Leanne_T — Fri, 19 Mar 2021 14:33:06 GMT

Hi @arcamax

Do you get this message on every webpage?

Do you have home broadband or a 4GEE WiFi device?

Thanks 🙂

Leanne.

Re: Google detected unusual traffic from EE IP address

XRaySpeX — Fri, 19 Mar 2021 14:35:15 GMT

@arcamax : A payment where?