topic Re: Lost back for mini WiFi device in Archived Posts

Lost back for mini WiFi device

Chrissy123 — Mon, 08 Mar 2021 23:51:54 GMT

How do I find my password for my device

i have lost the back of it so Iv plugged it into the computer but cannot find anywhere to access the password

Re: Lost back for mini WiFi device

XRaySpeX — Tue, 09 Mar 2021 02:16:17 GMT

If you've lost the battery cover & you've not noted down the admin pwd, you've lost it forever & can now never get into it.

Re: Lost back for mini WiFi device

James_B — Tue, 09 Mar 2021 08:04:03 GMT

Hi @Chrissy123,

Welcome to the EE Community. 🙂

Do you still have the 'keep me card' that came with your device?

Do any of your other devices have the 4GEE mini's password saved?

James

Re: Lost back for mini WiFi device

XRaySpeX — Tue, 09 Mar 2021 12:49:55 GMT

Yes, the KeepMe card will have the default WiFi pwd but not the admin pwd. So you can still connect to it by WiFi if you've never changed the WiFi pwd but you can't get into the router's admin console if you ever wanted to change the WiFi pwd or change its security.

Re: Lost back for mini WiFi device

EssexBoyEE — Tue, 09 Mar 2021 12:47:56 GMT

I seem to recall on the Mini the Password Info is on the back inside the Router near the Sim Tray, under the Battery maybe?

Re: Lost back for mini WiFi device

Chrissy123 — Tue, 09 Mar 2021 13:19:43 GMT

Hi no sorry don’t have the keep me card

only device that has been connected to it is a Amazon fire stick that I use on the tv

Re: Lost back for mini WiFi device

James_B — Tue, 09 Mar 2021 13:29:10 GMT

Hi @Chrissy123,

Does the Firestick allow you to view the saved WiFi password?

James

Re: Lost back for mini WiFi device

Chrissy123 — Tue, 09 Mar 2021 13:43:21 GMT

I’m not 100% sure if it does or not

not used the fire stick or the wifi device for ages

Re: Lost back for mini WiFi device

James_B — Tue, 09 Mar 2021 13:47:07 GMT

Hi @Chrissy123,

It's worth checking. If not, please get in touch with Customer Care to see if they can help you retrieve your password.

Thanks

James

Re: Lost back for mini WiFi device

EssexBoyEE — Tue, 09 Mar 2021 13:49:13 GMT

Almost All Devices now will hide the the Saved Passwords, sometimes the "Eye to Show" symbol will allow you to view but this is normally only when you type in a New Password.

Did you check under the Battery yet, as I mentioned a few Posts back

Re: Lost back for mini WiFi device

XRaySpeX — Tue, 09 Mar 2021 14:05:22 GMT

@EssexBoyEE : There is nowt under the battery of a 4GEE WiFi Mini bar its MAC & IMEI. The admin pwd can only be found on the lost battery cover.

Re: Lost back for mini WiFi device

Chrissy123 — Tue, 09 Mar 2021 15:06:27 GMT

That’s everything that I have

[mod edit: image rejected due to it containing private information]

Re: Lost back for mini WiFi device

EssexBoyEE — Tue, 09 Mar 2021 14:13:34 GMT

@XRaySpeX ok maybe I dreamt it, have been having some wired dreams lately 🥴

Thanks for clarifying.👍

Re: Lost back for mini WiFi device

XRaySpeX — Tue, 09 Mar 2021 14:17:43 GMT

You'll get nothing from those. Just what are you trying to do? Cuz it sounds to me as this device is now useless to you now that you've lost the battery cover & KeepMe card.

There's an off-chance that if you give CS the IMEI & MAC nos. they may be able to find the admin & WiFi pwds for you.