topic Re: Mobile Data Stopped Working in Archived Posts

Mobile Data Stopped Working

Pinkhuggy44 — Wed, 03 Feb 2021 19:18:57 GMT

Data has suddenly stopped working, I’ve tried everything recommended on previous posts, reset network data, switch aeroplane mode on and off, checked content lock, switched content lock on and restarted and then off and restarted. Any other suggestions please?

Re: Mobile Data Stopped Working

XRaySpeX — Wed, 03 Feb 2021 22:10:42 GMT

Switch Mobile Data ON.

Re: Mobile Data Stopped Working

Katie_B — Thu, 04 Feb 2021 08:21:51 GMT

Hello @Pinkhuggy44.

Thanks for coming to the community.

Since your post has your mobile data started working?

Katie 🙂

Re: Mobile Data Stopped Working

Pinkhuggy44 — Thu, 04 Feb 2021 13:11:02 GMT

No, still not working. I switched in on this morning at work, couldn’t connect to anything but I received an iMessage at some point so it must have been on briefly. I’m stumped and really confused 🤷‍♀️

Re: Mobile Data Stopped Working

Katie_B — Thu, 04 Feb 2021 13:22:09 GMT

Hi @Pinkhuggy44.

By switching it on at work do you mean your phone or mobile data?

Are there any reported problems within the area? you can check this using the status checker.

Katie 🙂

Re: Mobile Data Stopped Working

Pinkhuggy44 — Thu, 04 Feb 2021 16:53:49 GMT

I mean mobile data, I only have it on when I need to rather than it being on permanently. I’ve already checked to see if there’s any network issues.......there isn’t 😞

Re: Mobile Data Stopped Working

Katie_B — Fri, 05 Feb 2021 08:10:49 GMT

Hi @Pinkhuggy44.

Are you able to switch this on and keep it on for some time to see if your mobile data activates?

Katie.