topic Re: Dongle in Archived Posts

Dongle

Paul43251 — Sun, 31 Jan 2021 13:00:41 GMT

My dongle is showing full power but when I try to turn it on all icons light up, ee symbols flash as if trying to get on internet and then dongle shuts down. Am on unlimited data sim only plan

Re: Dongle

Christopher_G — Sun, 31 Jan 2021 15:07:44 GMT

Welcome to the community, @Paul43251

Which dongle/4G router do you have?

Chris

Re: Dongle

XRaySpeX — Sun, 31 Jan 2021 15:55:48 GMT

@Paul43251 : Does it actually stop working or is it just that lights go off? That's quite usual. In that state it is still active.

When that happens can you get to it thro' http://192.168.1.1 ? If so, it is live.

Re: Dongle

Paul43251 — Sun, 31 Jan 2021 17:22:42 GMT

Normally when turned on 4g symbol and flashing we symbols show until connected to internet.
Now it is not connecting to internet at all just shutting down

Re: Dongle

Paul43251 — Sun, 31 Jan 2021 17:26:19 GMT

When turned on until it shuts down , seconds later other devices are not finding dongle.

Re: Dongle

Paul43251 — Sun, 31 Jan 2021 17:33:28 GMT

Dongle is MYWIFI Mini

had for a few years and not had problems like this before.

Re: Dongle

Leanne_T — Mon, 01 Feb 2021 08:35:43 GMT

Morning @Paul43251

Thanks for coming back to us.

Have you tried resetting the device back to factory settings after backing up the device settings?

Thanks 🙂

Leanne.