topic Re: 4GEE Home Router Sim Card Slot in Archived Posts

4GEE Home Router Sim Card Slot

JR17121999 — Thu, 28 Jan 2021 17:08:46 GMT

Hi I got my new 4GEE router today and tried to click the SIM card into place but it won’t lock in place and whenever I put it in it just pops back out. It’s definitely the right orientation. I can’t even get the SIM card slot cover back on because it just keeps popping out. I think it might be faulty.

Re: 4GEE Home Router Sim Card Slot

Leanne_T — Thu, 28 Jan 2021 18:44:35 GMT

Hi @JR17121999

Thanks for coming to the community.

if the SIM card will not stay in place, please give us a call on 0800 079 8586 our Tech Gurus will be able to help you with your WiFi device.

Let me know how you get on.

Leanne.

Re: 4GEE Home Router Sim Card Slot

wardi — Thu, 28 Jan 2021 18:49:32 GMT

JR17121999.. I have a 4G Router - the sim needs to be pushed RIGHT into the slot to contact - I used gentle pressure with a screwdriver blade to ease it further into the slot. The sim needs to disappear into the slot before you let go. Good luck!

Re: 4GEE Home Router Sim Card Slot

JR17121999 — Thu, 28 Jan 2021 18:51:50 GMT

So apparently I just needed someone with sharper nails haha. Works great now

Re: 4GEE Home Router Sim Card Slot

Peas24 — Thu, 28 Jan 2021 18:59:13 GMT

Hi also received my 4GEE home router today, finally got the SIM in but i have a solid red light indicating not an active SIM - any ideas please!

Re: 4GEE Home Router Sim Card Slot

wardi — Thu, 28 Jan 2021 19:03:37 GMT

Peas24.. if it's a new router & sim it can take a few hours before the sim activates. Mine took about 3-4 hours. If it hasn't activated by tomorrow morning give them a ring.

Re: 4GEE Home Router Sim Card Slot

Peas24 — Thu, 28 Jan 2021 19:06:11 GMT

Thanks Wardi, much appreciated. I got it about midday and trying to work from home i'll leave it overnight and fingers crossed