topic Re: Re: Chat in Archived Posts

Re: Chat

Jane5020 — Thu, 21 Jan 2021 09:14:32 GMT

I am teaching from home shortly. College bought me an EE router, as I do not have the internet at home. Whilst teaching yesterday, I lost connection, and discovered I had used up all of the credit. I took the card to local top up shop and put £20, I tried to get on for meetings today without success. EE message keeps telling me I don't have credit...

Should I have registered the card?

I am currently tethering to my phone.

Re: Re: Chat

Calvinmiller76 — Thu, 21 Jan 2021 09:21:21 GMT

Not sure ask katie_B or Leanne !

Re: Re: Chat

Leanne_T — Thu, 21 Jan 2021 10:19:48 GMT

Hi @Jane5020

Thanks for coming to the community.

Is the credit showing on your account?

Have you visited add-on.ee.co.uk on a device connected to the WiFi router and purchased a data add-on?

Thanks 🙂

Leanne.

Re: Re: Chat

XRaySpeX — Thu, 21 Jan 2021 17:26:12 GMT

You don't get data from PAYG credit directly. You need to buy a pack or data add-on.

What does texting AL to 150 from it fully report verbatim (it is free)?