topic Re: 4GEE WiFi invalid SIM in Archived Posts

4GEE WiFi invalid SIM

PhilDuignan — Mon, 04 Jan 2021 10:58:45 GMT

It's been a while since I used my PAYG 4GEE mifi device. Logging in now it tells me my SIM is invalid. Do I need a new SIM or is there a way of topping this one up?

Re: 4GEE WiFi invalid SIM

Leanne_T — Mon, 04 Jan 2021 12:22:39 GMT

Hi @PhilDuignan

Thanks for coming to the community.

When was the last time you used the SIM, was this over 273 days ago?

Speak soon 🙂

Leanne.

Re: 4GEE WiFi invalid SIM

XRaySpeX — Mon, 04 Jan 2021 13:18:56 GMT

Sounds like it has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Re: 4GEE WiFi invalid SIM

PhilDuignan — Mon, 04 Jan 2021 13:41:32 GMT

It may have been close to a year now that I think of it.. guess I need a new SIM? Can you link me to some options I can get delivered in a hurry?Thanks so much!PhilSent from Samsung Mobile on O2

Re: 4GEE WiFi invalid SIM

XRaySpeX — Mon, 04 Jan 2021 13:55:28 GMT

See PAYG Data SIM