topic Re: 4G router data allowance in Archived Posts

4G router data allowance

Step2 — Wed, 30 Dec 2020 21:38:41 GMT

Hi, hope you can help me. I recently got a 4G Router with a 100 GB data allowance. Not nearly enough, run out after about two weeks. I am trying to increase to the unlimited data allowance but can’t find out how to do this online via the EE app. Can anybody help?

Re: 4G router data allowance

XRaySpeX — Wed, 30 Dec 2020 21:47:23 GMT

@Step2 : Is that on a contract or a fixed duration PAYG?

There's nowt stopping you buying an unlimited data phone SIM on contract & putting it in your MBB router.

Re: 4G router data allowance

Step2 — Wed, 30 Dec 2020 22:04:05 GMT

Is there no way of simply upgrading my existing plan? I don’t want to start a new contract to run concurrently with the existing plan which I am now locked into for two years!

Re: 4G router data allowance

XRaySpeX — Wed, 30 Dec 2020 22:11:43 GMT

Ah, OK, so it is a contract!

Yes, you could call CS & ask for an increase (not an upgrade) to your data plan, even to unlimited - see EE Pay Monthly plans: How do I change mine?

Re: 4G router data allowance

Step2 — Wed, 30 Dec 2020 23:27:50 GMT

Ok thanks v much. I wish the EE app made that clear. And even better,
possible to do online. --
Stephanie

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: 4G router data allowance

wardi — Thu, 31 Dec 2020 00:06:22 GMT

Step2.. I have one of these routers. I started off on 100GB and soon realised it might be a bit borderline. I phoned up and asked for my allowance to be increased to 200GB, this took less than 5 minutes. Please remember that some old folks don't even know what an 'app' is.