topic Re: mobile broadband in Archived Posts

mobile broadband

markoevo — Mon, 14 Dec 2020 12:36:38 GMT

hi , ive just brought the mobile broadband on the one month rolling contract , first off all i am really pleased with it , i,ve opened a my ee account but cant get this on to it , only want to check how much data i,ve used , my phone is not with ee , hope this makes sense , its the 4gee wifi mini , thanks mark

Re: mobile broadband

Jon_K — Mon, 14 Dec 2020 14:34:14 GMT

Hi @markoevo.

Welcome to the community.

Have you created a My EE Account already?

Do you know the mobile number of the WiFi device?

Jon

Re: mobile broadband

XRaySpeX — Mon, 14 Dec 2020 17:49:06 GMT

MyEE doesn't work for registering PAYG MBB devices. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

You may continue using your MBB but you just can't register it to MyEE.

Go to http://add-on.ee.co.uk/status from a device connected to the router will tell you your usage.

Go to http://add-on.ee.co.uk/purchase from a device connected to the router to buy add-ons.