topic Re: Data has disappeared in Archived Posts

Data has disappeared

Gwennol31 — Tue, 08 Dec 2020 14:46:19 GMT

I have a 100GB 4GEE plan and i was running low towards end of the month so purchased an additional 5GB. New month started today but my account is only showing whats left of the extra 5GB, no sign of the usual 100GB. Do i need to use what is left of the additional 5GB before the 100GB is added.

Re: Data has disappeared

James_B — Tue, 08 Dec 2020 17:27:15 GMT

Hi @Gwennol31,

Welcome to the EE Community. 🙂

Yes, you'll see your usual allowance once you have used the remainder of your add-on.

Thanks

James