topic Re: Data usage seems incorrct in Archived Posts

Data usage seems incorrct

Awong — Sun, 22 Nov 2020 21:20:54 GMT

I just checked my data usage and it looks incorrect. I had 26 gigs of rollover and my account renewed on the 20th for 60 gigs, but it shows that I've used 30 gigs in the past 2 days. I know I've probably used 10+ gigs, but not 30 gigs in 2 days. I'm also out of the country so I don't know what's the best way to have this checked

Re: Data usage seems incorrct

Katie_B — Mon, 23 Nov 2020 12:06:08 GMT

Hello @Awong.

Thanks for coming to the community.

Did you previously have a data add-on whilst abroad?

Whereabouts currently are you?

Speak soon,

Katie 🙂