4G Router = Too slow but Phone connection OK

LordToft — Fri, 16 Oct 2020 07:50:22 GMT

Left BT due to slow speeds.

Joined EE with EE Router. 50GB per month.

More often than not i have to set up a Mobile Hotspot on my phone - Again EE - and this connection enables me to work from home. Thus paying twice.

I need the router to do what it is supposed to. External antenna fitted and I am 600m from the mast in the countryside and so clear path to it.

EE try to help but say they can't do anything. I would like to exit the contract if it can not be improved upon.

Any ideas/advice gratefully received.

Re: 4G Router = Too slow but Phone connection OK

bristolian — Fri, 16 Oct 2020 07:54:18 GMT

When you say BT, do you mean BT Mobile (the EE "MVNO") or a BT (Openreach)-based fixed line provider?

What EE router do you have?

What speeds are you getting, and do these vary depending on time of day for example?