topic Re: Variable speed on Huawei E3372h-320 in Archived Posts

Variable speed on Huawei E3372h-320

banger696 — Mon, 12 Oct 2020 02:31:43 GMT

Just bought the above dongle (2020 version) with a PAYG SIM. I am getting about 20mbps down and sometimes 40mbps up. Previously I bought a Huawei E3372 (2017 version) and was getting higher speeds at 30mbps down and 40mbps up. Dongle firmware to blame? Also on the EE coverage checker when I put in the E3372-h it says I WONT get 4G or 3G but I do. Sent the 2017 back because it kept disappearing from my PC.

Re: Variable speed on Huawei E3372h-320

Leanne_T — Mon, 12 Oct 2020 10:43:55 GMT

Morning @banger696

Thanks for coming to the community.

Do we have any problems showing for your area on our network status checker?

Speak soon 🙂

Leanne.

Re: Variable speed on Huawei E3372h-320

banger696 — Mon, 12 Oct 2020 14:03:12 GMT

No there dont appear to be any problems, just wondering if anyone in the Community had come across a situation like this before where upload is higher than download.

Re: Variable speed on Huawei E3372h-320

Leanne_T — Mon, 12 Oct 2020 14:09:36 GMT

Hi @banger696

Thanks for checking.

If no one has had this, if you give us a call our Pay as you go Tech Gurus will get this looked into for you.

Thanks 🙂

Leanne.

Re: Variable speed on Huawei E3372h-320

banger696 — Mon, 12 Oct 2020 16:29:14 GMT

I have sent the dongle back for replacement and will test again when it arrives. Thanks for the help Leanne.

Re: Variable speed on Huawei E3372h-320

Leanne_T — Mon, 12 Oct 2020 16:34:54 GMT

No problem @banger696

Let me know how you get on 🙂

Leanne.

Re: Variable speed on Huawei E3372h-320

banger696 — Wed, 14 Oct 2020 00:01:19 GMT

So the replacement arrived and getting 25mbps down and 38mbps up. Which is acceptable for a backup dongle I suppose. I have ordered two aerials which plug into the dongle to see if that improves things.

Re: Variable speed on Huawei E3372h-320

James_B — Wed, 14 Oct 2020 07:26:03 GMT

That's great @banger696

Thanks for letting us know. 🙂

James

Re: Variable speed on Huawei E3372h-320

bristolian — Wed, 14 Oct 2020 07:40:34 GMT

@banger696 wrote:

Also on the EE coverage checker when I put in the E3372-h it says I WONT get 4G or 3G but I do.

One possibility is that you are primarily served by the 800Mhz "extended range" coverage layer.

This has a few technical restrictions covering its use, which can sometimes mean the coverage checker gives odd results.