topic Re: Keep losing internet on mobile and desktop in Archived Posts

Keep losing internet on mobile and desktop

Pete1 — Mon, 05 Oct 2020 13:54:07 GMT

And bluetooth keeps disconnecting

bristolian — Mon, 05 Oct 2020 14:09:33 GMT

What devices are you using?

Pete1 — Tue, 06 Oct 2020 07:16:31 GMT

My mobile is Moto C. Desktop is a Medion processor and Acer screen. I have
an EE router for phone and broadband

James_B — Tue, 06 Oct 2020 07:19:02 GMT

Welcome to the EE Community. 🙂

Which router do you have? Is it 4GEE/5GEE or home broadband?

Thanks

James

Pete1 — Tue, 06 Oct 2020 14:12:38 GMT

James, it is a brightbox router, I think 4g. I have had it at least 3 years.
Thanks
Pete

James_B — Tue, 06 Oct 2020 14:25:25 GMT

If it's a Bright Box, you are using Home Broadband.

Does your WiFi connection drop when you lose internet?

Thanks

James