https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954931#M269685 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1051928">@geve</a>&nbsp;<SPAN>Sounds like sky are not accepting the connection as EE are not stopping this. &nbsp; &nbsp;The sky website loads fine for me on cellular and EE broadband. &nbsp; &nbsp;Your EE router is just using a SIM card that you use in a phone so get you access the site via a EE phone if you have one that is ?&nbsp;</SPAN></P> Thu, 10 Sep 2020 17:21:59 GMT Chris_B 2020-09-10T17:21:59Z https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954921#M269682 <P>Why do I get access denied when trying to sign into my sky.com account via 4G ee wifi?</P><P>&nbsp;</P> Thu, 10 Sep 2020 16:46:03 GMT https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954921#M269682 geve 2020-09-10T16:46:03Z https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954924#M269683 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1051928">@geve</a>&nbsp; &nbsp;Are you using the correct password and email address? &nbsp;As there is no reason why this is happening.&nbsp;</P> Thu, 10 Sep 2020 17:02:50 GMT https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954924#M269683 Chris_B 2020-09-10T17:02:50Z https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954927#M269684 <P>I dont even get chance to enter it,&nbsp; Works when I use BT Wifi?&nbsp;</P><P>&nbsp;</P> Thu, 10 Sep 2020 17:09:30 GMT https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954927#M269684 geve 2020-09-10T17:09:30Z https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954931#M269685 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1051928">@geve</a>&nbsp;<SPAN>Sounds like sky are not accepting the connection as EE are not stopping this. &nbsp; &nbsp;The sky website loads fine for me on cellular and EE broadband. &nbsp; &nbsp;Your EE router is just using a SIM card that you use in a phone so get you access the site via a EE phone if you have one that is ?&nbsp;</SPAN></P> Thu, 10 Sep 2020 17:21:59 GMT https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954931#M269685 Chris_B 2020-09-10T17:21:59Z https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954936#M269686 <P><SPAN>It could be your&nbsp;</SPAN><A href="http://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off" target="_blank" rel="noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer"><U><FONT color="#0066cc">Switching Content Lock OFF or ON</FONT></U></A><SPAN>&nbsp;. It is switched on on new &amp; upgraded contracts &amp; seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.</SPAN></P> Thu, 10 Sep 2020 17:31:58 GMT https://community.ee.co.uk/t5/Archived-Posts/access-denied-to-sky-com/m-p/954936#M269686 XRaySpeX 2020-09-10T17:31:58Z