topic 4gee mini WiFi replacement in Archived Posts

4gee mini WiFi replacement

vtowsend — Mon, 07 Sep 2020 10:45:51 GMT

Hi,

I have a 4Gee Mini WiFi device and have had it a couple of years.

My issue is the charging lead socket has become so worn that the charging lead falls out at the slightest movement.

i want to keep the service but wonder whether EE offer a replacement service for active customers?

Regards,

V. Townsend

Re: 4gee mini WiFi replacement

Chris_B — Mon, 07 Sep 2020 13:04:25 GMT

@vtowsend You could send it off for repair at your own cost you’ll not get it replaced if it can be repaired and you’ll not get it replaced if it’s beyond repair unless you purchase a new one.

Re: 4gee mini WiFi replacement

Leanne_T — Mon, 07 Sep 2020 13:11:26 GMT

Hi there @vtowsend

Thanks for coming to the community.

If you get in touch with our Tech Gurus on either 150 from an EE phone, or 0800 079 8586 from another phone, they will be able to go through your options with you 🙂

Let us know how you get on.

Leanne.