topic Re: 4G Data Sim Setup in Archived Posts

4G Data Sim Setup

DigitalGraham — Mon, 17 Aug 2020 20:29:55 GMT

Hi, I've just installed my 4G Data Sim into a Teltonika RUT950 router (was 1st used by NotSpot Broadband for Rural locations)

I've received no username or login details or any config details for the setup of the device. The SIM will register on the network but will not connect to enable internet access.

Any advice please.

Graham

Re: 4G Data Sim Setup

XRaySpeX — Tue, 18 Aug 2020 00:11:39 GMT

@DigitalGraham : Any username or login details are a property of the router, not the SIM. EE can't help you with that. Isn't there a label on the router or instructions with it?

Is it unlocked or locked to EE?

Is the SIM on contract or PAYG?

Re: 4G Data Sim Setup

DigitalGraham — Tue, 18 Aug 2020 16:05:59 GMT

The router was previously connected to the EE network but was introduced via a 3rd party contract for rural 4G broadband connections (NotSpot Broadband). So there should be no issues with the SIM working on the same network.

The SIM is a a data only pay monthly unlimited data plan.

Added: The router does have network setup sections, APN etc

Re: 4G Data Sim Setup

DigitalGraham — Wed, 19 Aug 2020 07:26:11 GMT

WOW!!! Incompetence personified ...

1 hour spent of my life talking to Tech, Sales, Refunds ... being offered 500gb data limit, external aerials on the outside of my house ... to find out the ***** have no idea and created an ***** of a job.

So I've cancelled the lot.

All I wanted was unlimited data via a router with an exterior antenna. Not available from EE, yet that is exactly what I've got.