Sim Card not working/being read?

PCanon — Thu, 13 Aug 2020 10:03:05 GMT

Hi,

I have recently got the new Model:B625-261 router and it worked great and I had no issues, but starting my computer up today and it says "No SIM card is inserted into the device. Please insert a SIM card and restart the device, then try again." even though the router has not been opened/moved or even touched since the previous day when it was working.

I have removed the sim card and placed it back in and restarted the router multiple times before removing the sim card and afterwards to no success. I currently have no internet because of this and so need a solution as soon as possible.

Many Thanks

Re: Sim Card not working/being read?

Chris_B — Thu, 13 Aug 2020 10:53:31 GMT

@PCanon Try cleaning the sim with a damp cloth and make sure it’s dry before you put it back on the device.

Re: Sim Card not working/being read?

PCanon — Thu, 13 Aug 2020 11:28:35 GMT

This worked a treat!

Thanks very much!

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Sim Card not working/being read?

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