topic Re: broadband antenna in Archived Posts

broadband antenna

Jam3s — Sat, 01 Aug 2020 13:50:55 GMT

Recently took out mobile broadband fir a caravan after being advised coverage would be good

Getting 0.5meg download speed,

Could ee supply an antenna to boost this or should I look to cancel?

Re: broadband antenna

bristolian — Sat, 01 Aug 2020 14:46:50 GMT

I'm guessing you've not tried an EE phone in the same location to compare coverage & speeds..

What does the coverage checker say for the location?

Re: broadband antenna

Jam3s — Sat, 01 Aug 2020 16:34:38 GMT

Thanks for the response, Have an ipad on EE and that's absolutely fine.

Re: broadband antenna

Katie_B — Sun, 02 Aug 2020 07:21:53 GMT

Hi @Jam3s.

Are you aware if anyone using an EE mobile is experiencing problems within this area?

As the coverage checker shows OK speeds, I would recommend giving us a call so our technical care team can look into this further.

Katie 🙂

Re: broadband antenna

Jam3s — Sun, 02 Aug 2020 14:31:24 GMT

Hi.

Yes a friend has the same issue and brought an antenna this weekend and is now getting 30mgbs download... but his contract was old whereas I've only just took mine out.

Re: broadband antenna

Jon_K — Mon, 03 Aug 2020 07:45:07 GMT

Hi @Jam3s.

Our Tech Gurus will be able to look into this in more depth with you.

I'd recommend getting in touch with them so they can run through troubleshooting.

Jon