topic Re: Where is my delivery in Archived Posts

Where is my delivery

MackyB- — Tue, 28 Jul 2020 13:05:33 GMT

Ordered a 4gee router last Thursday haven't heard a thing since

Re: Where is my delivery

Christopher_G — Tue, 28 Jul 2020 15:38:14 GMT

Hi @MackyB-

Welcome to the community.

Did you get a confirmation email?

Chris

Re: Where is my delivery

MackyB- — Tue, 28 Jul 2020 16:03:15 GMT

Hi Christopher i did get one on the day of ordering

Re: Where is my delivery

Christopher_G — Tue, 28 Jul 2020 16:05:50 GMT

OK thanks, @MackyB-

Which router did you order? I'll check our stock levels.

Chris

Re: Where is my delivery

MackyB- — Tue, 28 Jul 2020 16:20:06 GMT

4gee home router 2, 200gb.

Re: Where is my delivery

Christopher_G — Tue, 28 Jul 2020 16:22:27 GMT

Thanks @MackyB-

Yeah, those are in stock and expected to be dispatched within 1 day. I recommend speaking to our Mobile Care team so that they can check the order for you.

Chris