https://community.ee.co.uk/t5/Archived-Posts/identify-number-of-unit-in-office/m-p/937039#M269142 <P>I have just joined a company and am trying to sort out the EE account.</P><P>There are 6 x devices listed, but I can only trace 4 of them so not sure where/who has the other 2.&nbsp;</P><P>Firstly is it possible to temporarily suspend service on the 'missing' devices to see if/who shouts up that a device has stopped working ?</P><P>Secondly, on the account there are 2 x 4GEE Home devices listed with associated mobile number, but we only have 1 in the office. So that I do not suspend the one in the office, how can I identify which number is the router in the office ?</P> Mon, 27 Jul 2020 11:27:58 GMT Paul-12 2020-07-27T11:27:58Z https://community.ee.co.uk/t5/Archived-Posts/identify-number-of-unit-in-office/m-p/937039#M269142 <P>I have just joined a company and am trying to sort out the EE account.</P><P>There are 6 x devices listed, but I can only trace 4 of them so not sure where/who has the other 2.&nbsp;</P><P>Firstly is it possible to temporarily suspend service on the 'missing' devices to see if/who shouts up that a device has stopped working ?</P><P>Secondly, on the account there are 2 x 4GEE Home devices listed with associated mobile number, but we only have 1 in the office. So that I do not suspend the one in the office, how can I identify which number is the router in the office ?</P> Mon, 27 Jul 2020 11:27:58 GMT https://community.ee.co.uk/t5/Archived-Posts/identify-number-of-unit-in-office/m-p/937039#M269142 Paul-12 2020-07-27T11:27:58Z https://community.ee.co.uk/t5/Archived-Posts/identify-number-of-unit-in-office/m-p/937078#M269143 <P>You can find it by:</P> <OL> <LI>Texting NUMBER to 150 from it.&nbsp;</LI> <LI>Looking at<SPAN>&nbsp;</SPAN><A href="http://add-on.ee.co.uk/status" target="_blank" rel="noopener nofollow noopener noreferrer">http://add-on.ee.co.uk/status</A><SPAN>&nbsp;</SPAN>to see your current status. incl. mobile no</LI> <LI>Logging in to your MBB router at<SPAN>&nbsp;</SPAN><A href="http://192.168.1.1/" target="_blank" rel="noopener nofollow noopener noreferrer">http://192.168.1.1</A><SPAN>&nbsp;</SPAN>with username/pwd as "admin"/"admin" or with the password found under the battery cover. Then look under the System Settings. It might be called "MSISDN" there.</LI> </OL> Mon, 27 Jul 2020 12:52:56 GMT https://community.ee.co.uk/t5/Archived-Posts/identify-number-of-unit-in-office/m-p/937078#M269143 XRaySpeX 2020-07-27T12:52:56Z