topic Re: 4G mini device stopped working in Archived Posts

4G mini device stopped working

SharonJ66 — Sat, 25 Jul 2020 09:48:37 GMT

Hello. My device suddenly stopped working. It’s completely dead. No lights, tried different charging cables, tried resetting using little hole. Nothing. It’s about 2 years old and I’m using on PAYG with some credit left that I don’t really want to lose. Any advice? I’d consider going on contract if reasonable price.

Thanks

Re: 4G mini device stopped working

Northerner — Sat, 25 Jul 2020 10:06:14 GMT

Hi @SharonJ66

Buy another 4G device from Amazon/eBay. They are not expensive.

I would suggest contacting EE about a repair, but this will likely prove uneconomical.

Thanks

Re: 4G mini device stopped working

SharonJ66 — Sat, 25 Jul 2020 10:08:54 GMT

Thanks - that was my thought too. The ones I found have the wrong size SIM but I’ve since realised you can buy adapters.

Re: 4G mini device stopped working

XRaySpeX — Sat, 25 Jul 2020 11:17:51 GMT

EE will supply replacement SIMs in all the 3 sizes pushable-out for £1.50.