topic Re: Network password -Technical/general support, not a common case I believe in Archived Posts

Network password -Technical/general support, not a common case I believe

callita121 — Sun, 19 Jul 2020 09:12:38 GMT

Hi all, I have a very uncommon issue, I had a mobile broadband contract over 5 years ago, I still have a modem, I need to retrieve a network password. I do not have any paperwork at all, the modem was just in a laptop case for years. I would like to use it now with a EE data only SIM. I cannot send messages from a modem and I do not have another EE device at home. I can log into my old EE account, but there is no help available on the website at all.

Re: Network password -Technical/general support, not a common case I believe

callita121 — Sat, 18 Jul 2020 17:43:49 GMT

I have had a data contract that has ended about 5 years ago, but I am thinking of buying a data only SIM on Amazon that is EE fortunately, valid for 12 months, unless the data ends quicker. So, I cannot remember what passwords or usernames I had at that time... Do I really need that, or the new data SIM will just work there without any log-in efforts?

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sat, 18 Jul 2020 17:49:56 GMT

@callita121 : You don't really need a MyEE account to run a PAYG SIM.

Re: Network password -Technical/general support, not a common case I believe

callita121 — Sat, 18 Jul 2020 18:25:28 GMT

Ok, I goit it, just stick the sim into modem and it will work, however I would like to use the data somehow, don't I need a number code for my phone or a tablet to establish the connection??

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sat, 18 Jul 2020 19:04:15 GMT

@callita121 : Text NUMBER to 150 from it.

Re: Network password -Technical/general support, not a common case I believe

callita121 — Sat, 18 Jul 2020 19:41:50 GMT

But I cannot send a text from the modem and I do not have a EE or unlocked device. Also even if I have an unlocked device I will not be able to send a text with the data only sim...

I need to do it somehow else. this is a netwrok password or something like that...

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sat, 18 Jul 2020 21:31:34 GMT

@callita121 wrote:

But I cannot send a text from the modem

Why, then, did you originally latch onto a thread all about texts on a mobile router?

Of course you can send texts from it. just login & go to the SMS section.

Texts to 150 are free.

Re: Network password -Technical/general support, not a common case I believe

callita121 — Sun, 19 Jul 2020 09:23:16 GMT

Sorry, is there a part of EE online instructions on how I can log in without a contract and send messages from an Osprey or a Huawei modem that are about 6-7 years old? Is it called a mobile router?

I will only have a data SIM that will be EE SIM. I do not really understand what you are talking about. When I had a contract and modems and there was a network password that you put either in a phone or a laptop or a tablet. That is what I need. May be you know how to do it, but I cannot quite grasp the exact way of how to do it.

Re: Network password -Technical/general support, not a common case I believe

bristolian — Sun, 19 Jul 2020 10:26:21 GMT

Hi @callita121 and welcome to the community,

There's a few possibilities here, so it may help if you could confirm what you're trying to do when this request (I presume it's an on-screen prompt) appears?

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sun, 19 Jul 2020 11:16:33 GMT

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover. Then go to the SMS tab.

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sun, 19 Jul 2020 17:52:54 GMT

Let's go back to square one as you are seemingly not following what I am trying to say to you.

Just what are you trying to achieve? What I think you are trying to do, use a new EE data SIM in an old Osprey mobile router, is eminently doable & by no means out of the ordinary. I think I have already covered most of the points for doing so.

What "network password" are you looking for. Is it the Osprey's WiFi Key? That should be written on the label under the router:

Logging into the router has nowt to do with any contract or lack of. You can also send & receive texts from it as I told you outside any contract. It is a device in its own right.

Re: Network password -Technical/general support, not a common case I believe

callita121 — Sun, 19 Jul 2020 19:15:40 GMT

Hi, the network oassword is probably ee Wifi key, i do not have any stickers, so i assume once i have a new SIM i will need to log as admin and follow the steps you advised so far. If i have a problem then i will be in touch again somehow. So the wifi key belongs to a modem, not a sim card ??

Re: Network password -Technical/general support, not a common case I believe

callita121 — Sun, 19 Jul 2020 19:29:31 GMT

I have an EE plastic tiny bag, possibly a sim card bag, it has puk Code, pin code, phone number (but not in use for 5years) and other bar codes and numbers, but not a wifi key.? I cannot attach a photo

Re: Network password -Technical/general support, not a common case I believe

Kirigaya_Kazuto — Sun, 19 Jul 2020 19:39:46 GMT

The wifi password should be on the back of the router - if it is old, it should likely have a default Username and Password as Admin/admin/Administrator

In relation to getting the actual wifi password, I assume this router has an Ethernet port, so you'll need to connect a PC to it using that

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sun, 19 Jul 2020 23:27:00 GMT

@Kirigaya_Kazuto : Did I not even post a photo of that & tell the OP how to admin login to it?

The Osprey has no Ethernet port. It is designed to be used over WiFi.

Re: Network password -Technical/general support, not a common case I believe

XRaySpeX — Sun, 19 Jul 2020 23:35:48 GMT

A WiFi Key/ Password is a property of all WiFi routers. Nowt to do with any SIMs.
To find the WiFi Key of your MBB router, login to it at http://192.168.1.1 with username/pwd as "admin"/"admin" & navigate to the WiFi Settings tab where you may see it in clear.
When you get a new SIM it will have its own mobile no which will be printed on the little polythene envelope, such as you have, or you can get by text as I told you.