Sim cards

rosymac1 — Sat, 04 Jul 2020 13:35:23 GMT

Hi I have a sim in my apple phone which works at 4 G I also have a sim in my 4G Wi-Fi. I have been getting lots of problems with speed on my Wi-Fi, I have taken the sim out and put it in my phone and it is only registering at 3 G!
so my 4G mi Wi-Fi is really 3G. Any suggestions why this is?

Re: Sim cards

Leanne_T — Sat, 04 Jul 2020 15:26:26 GMT

Hi @rosymac1

Thanks for coming to the community.

Do you have 4G enabled in your iPhone settings?

You can check this in Settings > Mobile Data > Voice and Data.

If so, and your phone SIM works with 4G showing, it may be the SIM card, you can give us a call on 150 and we will see if you need a new SIM card sent for the WiFi device.

Thanks 🙂

Leanne.

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Sim cards

Re: Sim cards