topic Re: 4gee WiFi mini password issue in Archived Posts

4gee WiFi mini password issue

ArcanicRose — Sun, 28 Jun 2020 18:06:58 GMT

So I’ve had my WiFi mini for a few months now, works a treat however i tried to connect a new device to it and it kept saying the password was incorrect

i tried logging on to my 4gee admin but that too said my password was incorrect even though i input every password that i use including the ones that came with my WiFi mini...

any help?

Re: 4gee WiFi mini password issue

Chris_B — Sun, 28 Jun 2020 18:34:17 GMT

@ArcanicRose The user name and password to login as admin are both admin. Unless you’ve changed it yourself.

Re: 4gee WiFi mini password issue

ArcanicRose — Sun, 28 Jun 2020 19:20:08 GMT

I did change it and i tried every password that i would have used but it said it was incorrect. However i now cant access it at all as i cant connect to my WiFi box as it says the password is incorrect

Re: 4gee WiFi mini password issue

XRaySpeX — Mon, 29 Jun 2020 02:02:37 GMT

If you no longer know the admin pwd to login to it you'll need to Factory Reset it using the pin hole near the SIM slot. Then you can login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover.

Re: 4gee WiFi mini password issue

ArcanicRose — Mon, 29 Jun 2020 05:43:20 GMT

I tried that But the admin page wont load up

Re: 4gee WiFi mini password issue

XRaySpeX — Mon, 29 Jun 2020 05:58:16 GMT

Did you manually Factory Reset it?

Re: 4gee WiFi mini password issue

ArcanicRose — Mon, 29 Jun 2020 15:52:37 GMT

By pressing the reset button by the battery on the unit itself yeah 🙂

Re: 4gee WiFi mini password issue

Leanne_T — Mon, 29 Jun 2020 16:06:45 GMT

Hi @ArcanicRose

Welcome to the community.

Did you factory reset the device using the pin hole near the SIM slot as @XRaySpeX advised?

Thanks.

Leanne.

Re: 4gee WiFi mini password issue

ArcanicRose — Mon, 29 Jun 2020 16:40:54 GMT

Yes i did that 🙂

Re: 4gee WiFi mini password issue

Leanne_T — Mon, 29 Jun 2020 16:52:16 GMT

Hi @ArcanicRose

Thanks for coming back to me.

What happens when you try and load the admin page after the reset?

Leanne.

Re: 4gee WiFi mini password issue

ArcanicRose — Mon, 29 Jun 2020 17:50:34 GMT

Just says this age took too long to load, do i need to have my WiFi mini connected to my device? Because if so that doesn’t work either

Re: 4gee WiFi mini password issue

Leanne_T — Mon, 29 Jun 2020 18:00:55 GMT

Hi @ArcanicRose

Could you try the steps on the EE Help page for how to perform a master reset and see if this works for you?

Thanks 🙂

Leanne.

Re: 4gee WiFi mini password issue

ArcanicRose — Mon, 29 Jun 2020 19:08:26 GMT

Ok so plugging it in as allowed me to access the admin page but it says my password is incorrect even though i know what one i used

Re: 4gee WiFi mini password issue

XRaySpeX — Mon, 29 Jun 2020 19:57:37 GMT

Are you giving it the admin password found under the battery cover?