Osprey mini power cutting out

gh6 — Fri, 05 Jun 2020 22:34:39 GMT

Any ideas how I fix this or how I can ask for a new one? The device just uses up all its battery in moments and I'm struggling here. I'm disabled, so I really need online access 24/7.

Re: Osprey mini power cutting out

Northerner — Sat, 06 Jun 2020 05:14:16 GMT

Hi @gh6

You would need to call EE and send it for repair.

However if you are PAYG then it might be better just buying a replacement. If it's just for home look at the 4GEE router

https://shop.ee.co.uk/dongles/pay-as-you-go-mobile-broadband/gallery?search=%3AofferingsOrder

Thanks

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Osprey mini power cutting out

Re: Osprey mini power cutting out