https://community.ee.co.uk/t5/Archived-Posts/Home-broadband/m-p/1102730#M267817 <P>I still have ko home broadband has anyone any idea when these faults are going to be fixed....</P> Tue, 30 Nov 2021 04:32:50 GMT Sueb0 2021-11-30T04:32:50Z https://community.ee.co.uk/t5/Archived-Posts/Home-broadband/m-p/1102730#M267817 <P>I still have ko home broadband has anyone any idea when these faults are going to be fixed....</P> Tue, 30 Nov 2021 04:32:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Home-broadband/m-p/1102730#M267817 Sueb0 2021-11-30T04:32:50Z https://community.ee.co.uk/t5/Archived-Posts/Home-broadband/m-p/1102777#M267818 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings / Broadband / Internet page?</LI> </UL> <P>Obscure your names &amp; any numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Tue, 30 Nov 2021 09:10:54 GMT https://community.ee.co.uk/t5/Archived-Posts/Home-broadband/m-p/1102777#M267818 XRaySpeX 2021-11-30T09:10:54Z