topic Re: Internet down in Archived Posts

Internet down

Seabungee — Thu, 04 Nov 2021 06:39:57 GMT

Red light on router, mobile phone telling me I need to call EE but not open till 8am.

Been with EE for ages, have EE smart hub.

How do i fine out if this is a outage or how I can fix the issue?

Thanks

Chris_B — Thu, 04 Nov 2021 08:18:44 GMT

@Seabungee Have you called customer services yet ?

Seabungee — Thu, 04 Nov 2021 08:55:18 GMT

There was an area outage, Internet returned an hour ago, in time to log on at home.

Jon_K — Thu, 04 Nov 2021 09:04:01 GMT

Thanks for letting us know that this is now working, @Seabungee.

Jon