https://community.ee.co.uk/t5/Archived-Posts/Mast-not-working/m-p/1095058#M267417 <P>My ee mast was not working for three weeks, but my direct debit still went out. Do i get a refund or credit for the time i could not use my home broadband?</P> Fri, 29 Oct 2021 10:24:29 GMT Telecaster72 2021-10-29T10:24:29Z https://community.ee.co.uk/t5/Archived-Posts/Mast-not-working/m-p/1095058#M267417 <P>My ee mast was not working for three weeks, but my direct debit still went out. Do i get a refund or credit for the time i could not use my home broadband?</P> Fri, 29 Oct 2021 10:24:29 GMT https://community.ee.co.uk/t5/Archived-Posts/Mast-not-working/m-p/1095058#M267417 Telecaster72 2021-10-29T10:24:29Z https://community.ee.co.uk/t5/Archived-Posts/Mast-not-working/m-p/1095063#M267418 <P>What mast? EE Home BB doesn't use masts. It's not on the mobile network.</P> Fri, 29 Oct 2021 10:29:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Mast-not-working/m-p/1095063#M267418 XRaySpeX 2021-10-29T10:29:00Z