topic Re: Re: I have the fibre broadband smart hub. How do you log out in Archived Posts

Re: I have the fibre broadband smart hub. How do you log out

SmartHerb — Tue, 24 Mar 2020 19:21:51 GMT

I have the following issue - maybe the same thing.

- If I go into Advanced Settings on one device, but after that want to go into Advanced Settings on another device. It says 'Duplicate login'.

I want to 'disconnect' the first device from Smart Hub Manager.

Re: Re: I have the fibre broadband smart hub. How do you log out

XRaySpeX — Tue, 24 Mar 2020 20:37:43 GMT

@SmartHerb : I don't think you can other than forcing a reset. You could wait till it times out & asks for the pwd again. It seems to do that quite frequently when it's not being navigated.

Re: Re: I have the fibre broadband smart hub. How do you log out

davidperson — Sat, 23 Oct 2021 09:24:26 GMT

I'm having this problem too.
I'm accessing the smart hub using one device, and now need to switch to a different device. But the interface on Device B won't let me, and there's no option for logging out of Device A. Even rebooting it makes no difference.

When I try to log in on Device B, I get this response:

This device is currently managed by another user

Daft that ee don't provide options like logouts, or multiple logins.

Re: Re: I have the fibre broadband smart hub. How do you log out

XRaySpeX — Sat, 23 Oct 2021 11:03:04 GMT

@davidperson : Rebooting the router should log it out of all devices.