WiFi is intermittent. Openreach vans everywhere.

Shelly1802 — Wed, 20 Oct 2021 10:55:26 GMT

WiFi is intermittent. Openreach vans everywhere. Anyone else having problems/know how long this will go on for? I work from home and rely on WiFi to do so!

[mod edit: Please do not post personal information on the public board. Thanks!]

Re: WiFi is intermittent. Openreach vans everywhere.

XRaySpeX — Wed, 20 Oct 2021 11:06:48 GMT

@Shelly1802 : Welcome to EE's Home Broadband Forum.

OR are not touching your WiFi. That's entirely within your home & your concern. They might, however, be affecting your BB.

Is it the BB as a whole dropping or just the WiFi connections? Do Ethernet connected devices stay working? What colours are the light sequence when it happens?

If you would like help with your BB speed or connection issues, please would you carry out the following steps for starters, which will enable us to diagnose the problem and advise you further. Do not restart your router to do these tests:

1. Post your full router stats:

For a BrightBox: login and go to Advanced Settings/ System/ DSL Status. Also post 'System Uptime' from top of System Log page.
For a SmartHub: login and go to Advanced Settings/ Technical Log/ Information. Obscure your names & any numbers in the BB Username & also the SSIDs.

Full router stats are key to any speed & connection issues.

2. Try a wired speedtest, using an Ethernet cable supplied with the router, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

3. What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, not the Postcode Checker.

topic WiFi is intermittent. Openreach vans everywhere. in Archived Posts

WiFi is intermittent. Openreach vans everywhere.

Re: WiFi is intermittent. Openreach vans everywhere.