https://community.ee.co.uk/t5/Archived-Posts/Both-phone-down/m-p/1089996#M267186 <P>So my landline is down, it was supposed to be fixed today, EE cancelled my mobile sim as i requested a micro sim and i cannot see how to contact them online or by email</P><P>Can anyone help</P> Wed, 13 Oct 2021 14:53:47 GMT kathleenwhite 2021-10-13T14:53:47Z https://community.ee.co.uk/t5/Archived-Posts/Both-phone-down/m-p/1089996#M267186 <P>So my landline is down, it was supposed to be fixed today, EE cancelled my mobile sim as i requested a micro sim and i cannot see how to contact them online or by email</P><P>Can anyone help</P> Wed, 13 Oct 2021 14:53:47 GMT https://community.ee.co.uk/t5/Archived-Posts/Both-phone-down/m-p/1089996#M267186 kathleenwhite 2021-10-13T14:53:47Z https://community.ee.co.uk/t5/Archived-Posts/Both-phone-down/m-p/1090040#M267187 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2174124">@kathleenwhite</a>&nbsp;,</P> <P>&nbsp;</P> <P>Welcome to the community,</P> <P>&nbsp;</P> <P>If you have something like Skype, then you can ring customer service or you will have to use another phone, as there is no email for contacting customer service.</P> <P>&nbsp;</P> <P>You could have just ordered a replacement SIM card for your phone and been able to press out the size you needed. There is also an 0800 number you can ring.</P> Wed, 13 Oct 2021 15:41:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Both-phone-down/m-p/1090040#M267187 Schockwave 2021-10-13T15:41:13Z