topic Re: Is my white 'Smart Router' on 5Ghz or 2.4Ghz? I bought a smart light .... in Archived Posts

Is my white 'Smart Router' on 5Ghz or 2.4Ghz? I bought a smart light ....

JYoung2 — Mon, 04 Oct 2021 17:12:32 GMT

I bought a smart light that needs to be on 2.4GHz, but I don't know how to check if my router is on 2.4 of 5Ghz. How would I change this on router? I've been going round and round in circles online.
I'm a new EE customer, and I have that white 'Smart Router'. Can anyone help??
I d/l the EE Home app and there's not much you can do there.

Re: Is my white 'Smart Router' on 5Ghz or 2.4Ghz? I bought a smart light ....

JYoung2 — Mon, 04 Oct 2021 17:09:57 GMT

I have the same issue, I have a light that needs to be on 2.4GHz, but I don't know how to change this on router and I've been going round and round in circles online.
I'm a new EE customer, and I have that white 'Smart Router'. Can anyone help??
I d/l the EE Home app and there's not much you can do there.

Re: Is my white 'Smart Router' on 5Ghz or 2.4Ghz? I bought a smart light ....

XRaySpeX — Mon, 04 Oct 2021 17:24:30 GMT

It's on both! With the Smart Router there's no way of telling which you are connecting to unless you disable 1 of the bands.

Beat way to try is to disable the 5GHz band, connect the 2.4GHz device & then reenable the 5GHz band.

Re: Is my white 'Smart Router' on 5Ghz or 2.4Ghz? I bought a smart light ....

S3wkt — Thu, 07 Oct 2021 03:14:52 GMT

Had same issue, how do you disconnect 5g then connect again? Please advise thank you

Re: Is my white 'Smart Router' on 5Ghz or 2.4Ghz? I bought a smart light ....

XRaySpeX — Thu, 07 Oct 2021 03:38:21 GMT

@JYoung2 : It's all on the Advanced Settings > Wireless Settings page.