topic Re: WiFi Working Just mobile Phones Have NO Internet Access in Archived Posts

WiFi Working Just mobile Phones Have NO Internet Access

sparkyman91 — Mon, 04 Oct 2021 18:52:25 GMT

Hi All,

Bit of a funny one, my WiFi is working on ALL devices except mobile phones. i have reset all phones and deleted the wifi links and reconnected them.

I have also reset the router via the admin page.

I have tried to call up but of course, people are losing their minds as they cant check for updates on facebook.

any help appreciated

thanks

Re: WiFi Working Just mobile Phones Have NO Internet Access

XRaySpeX — Mon, 04 Oct 2021 18:56:15 GMT

Is it just social sites your mobiles can't access? There's a major outage at FB at the mo'.

Re: WiFi Working Just mobile Phones Have NO Internet Access

sparkyman91 — Mon, 04 Oct 2021 18:58:29 GMT

@XRaySpeX hi, when i try to connect any mobile device to either band of the router it states, Conected (no internet access)

i have a firestick 4k connected to the same network and i can stream no problem on Amazon

Re: WiFi Working Just mobile Phones Have NO Internet Access

omegastoopreme — Mon, 04 Oct 2021 19:06:15 GMT

I seem to be in the same boat. i have broadband via sky which is working on wired devices, but 3 of our 4 ee phones are getting that connected to wifi but no internet message.

2 laptops and a streaming stick all working fine, router reset 3 times, details removed and re-input nothing has changed.

just got back from tesco and had the same problem there with the free wifi.

Re: WiFi Working Just mobile Phones Have NO Internet Access

Pawel007007 — Mon, 04 Oct 2021 19:50:42 GMT

Hello, have you received any help?

I have the same problem

Re: WiFi Working Just mobile Phones Have NO Internet Access

Christopher_G — Tue, 05 Oct 2021 07:38:59 GMT

Hi all.

Are you still having problems this morning?

Chris