topic Re: Wifi dropping out constantly, but still have broadband connection via ethernet in Archived Posts

Wifi dropping out constantly, but still have broadband connection via ethernet

bet77 — Thu, 23 Sep 2021 08:58:50 GMT

Hi,

Our wifi is constantly dropping out, sometimes for extended periods, and even when the device is right next to the router. But the broadband connection is stable and has good speeds through the ethernet connection to my laptop.

Have tried restarting the router, and this has been happening for several weeks now.

Any ideas what could be causing this and what could be a potential fix?

Cheers!

Re: Wifi dropping out constantly, but still have broadband connection via ethernet

Chris_B — Thu, 23 Sep 2021 09:03:53 GMT

@bet77 is it one device or several devices that are experiencing this ?

Re: Wifi dropping out constantly, but still have broadband connection via ethernet

bet77 — Thu, 23 Sep 2021 09:08:16 GMT

Hey ChrisB,

It's several devices. Our mobiles, the other laptops in the house, the Sonos speakers. Very rarely the tv though.

Re: Wifi dropping out constantly, but still have broadband connection via ethernet

Jon_K — Thu, 23 Sep 2021 11:01:55 GMT

Hi @bet77.

Have you completed a speed test to see what sort of speeds you're getting on the WiFi?

Is there anything blocking the router?

Jon

Re: Wifi dropping out constantly, but still have broadband connection via ethernet

pip11 — Thu, 23 Sep 2021 11:42:02 GMT

Have you tried changin channels manually?

Re: Wifi dropping out constantly, but still have broadband connection via ethernet

bet77 — Mon, 27 Sep 2021 17:18:17 GMT

When connected to the wifi the speed is the same as when connected via ethernet.

There's nothing in front of the router.

It's odd, it's ok again now, but nothing obvious has changed since I posted my query. It'll be rubbish again at some random point in the future no doubt...

Re: Wifi dropping out constantly, but still have broadband connection via ethernet

bet77 — Mon, 27 Sep 2021 17:19:23 GMT

Hi pip11,

How do I go about changing channels manually, and what does that do?!