topic Re: Ending my contract in Archived Posts

Ending my contract

ficyl — Wed, 08 Sep 2021 16:01:25 GMT

My Broadband/Telephone ends this month and I do not want to renew the contract. I am away from the UK and cannot call the company. I sent e-mail messages to the customer service and they bounced back. I have sent messages to that address in the past. How can I give them notice not to renew the contract?

Thank you.

Re: Ending my contract

XRaySpeX — Wed, 08 Sep 2021 16:11:53 GMT

You need to call EE to give 14 days notice. Try calling CS on the Freephone no. in my sig. over Skype. It should be free.

Re: Ending my contract

Northerner — Wed, 08 Sep 2021 16:12:30 GMT

Hi @ficyl

Please read EE guide:

HOW DO I CANCEL MY BROADBAND, LANDLINE OR TV PLAN?

Thanks