topic Re: Finding current broadband public IP address in my online EE account in Archived Posts

Finding current broadband public IP address in my online EE account

Nick-S — Wed, 25 Aug 2021 10:06:01 GMT

Hi. Does anyone know if the current broadband public IP address can be found anywhere in the online EE broadband account ? Thanks.

Re: Finding current broadband public IP address in my online EE account

Christopher_G — Wed, 25 Aug 2021 12:10:15 GMT

Hi @Nick-S

Welcome to the community.

Is this for fixed line broadband or for mobile broadband?

Chris

Re: Finding current broadband public IP address in my online EE account

Nick-S — Wed, 25 Aug 2021 12:54:30 GMT

Hi Christopher_G

This is for fixed line home broadband.
Basically if I am home I can open a browser and find the Public IP but if I am away from home there is not an easy way to find it unless I ask someone at home to find it.

Thanks,
C

Re: Finding current broadband public IP address in my online EE account

Christopher_G — Wed, 25 Aug 2021 13:15:04 GMT

Ah, I see what you mean, @Nick-S

I'm not sure of a way to do this. @XRaySpeX, do you know?

Chris

Re: Finding current broadband public IP address in my online EE account

mikeliuk — Wed, 25 Aug 2021 13:26:37 GMT

Hi @Nick-S ,

As you wait for the answer to your question, I thought I would mention in passing for the benefit of others who hit this with a search that the industry standard way of handling this situation is with DDNS services to update the IP address in a location that can be found publicly. In the past I have used noip.com for this. Service providers such as Gandi.net also provide such services on top of their main paid services.

Re: Finding current broadband public IP address in my online EE account

Nick-S — Wed, 25 Aug 2021 13:44:09 GMT

mikeliuk,

I know about the DDNS but just wonder whether the public ip address could be accessed somehow from the My EE account online.

Re: Finding current broadband public IP address in my online EE account

XRaySpeX — Wed, 25 Aug 2021 13:56:37 GMT

You can find your public IP addy by just looking in your router:

For a BrightBox: Status / Internet / IP Addy.
For a Smart Hub: Advanced / BB / TCP/IP information / BB IP Addy.

Re: Finding current broadband public IP address in my online EE account

Mustrum — Wed, 25 Aug 2021 14:03:18 GMT

To answer the original question, no you can't find your IP address within your MYEE account.

Re: Finding current broadband public IP address in my online EE account

Nick-S — Wed, 25 Aug 2021 14:17:05 GMT

XRaySpeX,

I am aware of that.

My question is: if I am at a friend's house and want to find my public ip address, could I log on to My EE account online and get my public ip address from some of the documents safely stored there? This is assuming I don't have DDNS configured.

Until now I guess my question yields a negative answer.

Re: Finding current broadband public IP address in my online EE account

XRaySpeX — Wed, 25 Aug 2021 14:22:33 GMT

No, there is no way to find your public IP addy when away from home other by asking somebody still at home.

Your OP Q does indeed yield a negative answer. As confirmed by previous poster your public IP addy is not held anywhere on EE site. It is a dynamic property of your BB