https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072126#M266301 <P>Hi. My broadband contract is due to end on 4th September so I have been on my app and decided to upgrade. The new contract requires an engineer to come out but the first available date is 15th September. If I book this in does that mean I won’t have any broadband between the 4th and 15th September?&nbsp;</P> Mon, 23 Aug 2021 18:18:43 GMT JW75 2021-08-23T18:18:43Z https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072126#M266301 <P>Hi. My broadband contract is due to end on 4th September so I have been on my app and decided to upgrade. The new contract requires an engineer to come out but the first available date is 15th September. If I book this in does that mean I won’t have any broadband between the 4th and 15th September?&nbsp;</P> Mon, 23 Aug 2021 18:18:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072126#M266301 JW75 2021-08-23T18:18:43Z https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072139#M266302 <P>No, the most you'll lose it is for an hout or on 15 Sept. when eng comes to do whatever he needs to do to upgrade your line to whatever you ordered.</P> <P>&nbsp;</P> Mon, 23 Aug 2021 19:02:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072139#M266302 XRaySpeX 2021-08-23T19:02:53Z https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072164#M266303 <P>What BB packages are you moving between that necessitates an eng's visit? Only a move from FTTC (EE Fibre or Fibre Max) to FTTP (EE Full Fibre Max) should require an eng to come to your home.</P> Mon, 23 Aug 2021 20:43:42 GMT https://community.ee.co.uk/t5/Archived-Posts/Contract-ending/m-p/1072164#M266303 XRaySpeX 2021-08-23T20:43:42Z